Return & Refund Policy for cogopp.org
Effective Date: 08/23/2025
At Church of God of Prophecy Pembroke Pines, we deeply appreciate your generosity and support of our ministry. Please read our return and refund policy carefully before making a donation or contribution.
1. Donations and Tithes
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All donations, tithes, and offerings made to the Church of God of Prophecy Pembroke Pines are considered voluntary contributions.
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Because these funds are immediately used to support our ministry, outreach programs, and church operations, donations are non-refundable.
2. Refund Exceptions
Refunds may only be issued in the following limited cases:
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Duplicate transaction – if you accidentally make the same donation more than once.
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Processing error – if a technical or clerical error results in an incorrect donation amount.
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Unauthorized transaction – if a donation was made fraudulently without your knowledge or consent.
If one of these applies, please contact us promptly within 15 days of the transaction so we can assist you.
3. Event Registrations & Purchases
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If the church hosts an event with a registration fee or sells physical items (such as books, materials, or merchandise), specific refund guidelines will be provided at the time of purchase.
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Unless otherwise stated, event fees and product sales are non-refundable.
4. How to Request a Refund
To request a refund under the exceptions above, please contact us with your transaction details:
Church of God of Pembroke Pines
10777 Pembroke Road
Pembroke Pines, FL 33025
Phone: (954) 431-4561
Email: pastorgmalcolm@yahoo.com
5. Changes to This Policy
We may update this Return & Refund Policy as needed. The latest version will always be available on our website.